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When you don’t know the language – and how it can be an asset with ManagePro

July 12, 2016
manageprouser

I’m in Germany and don’t remember much from my one year course in German back in college, some 40+ years ago. When you’re in a country where you don’t understand the language, two things happen a lot (at least for me), especially as I’m doing stuff I haven’t done before.  Let me describe them, and then talk about why they might apply to what you could do at work to improve your chance of getting the results you are aiming for.  Trust me, this ends up relating to you and ManagePro:

  1. Not knowing the language, I operate with a mild sense of anxiety about getting it right, being on the right train, in the right line, with the right access, discerning what’s polite and what’s real, etc. I manage that anxiety by checking regularly. I ask and get updates from a variety of sources. I don’t trust that I’ve got it all dialed in. I don’t trust that once I’ve started on a journey, everything will fall into place. I actively stay on top of the “next steps” I have to make all along the way until I’ve completed my journey.
  2. I also tune out a lot of information, including people talking, because I don’t know what they are saying and it makes me focus much more on what they are doing, instead of what they are saying.

This helps me navigate and successfully make things happen in a place where the odds are stacked against me with not knowing the native language and exactly how things work around here. It can do the same for you, right in your office… today.  I know and you think you know everything that’s going on there, but maybe not.

To be a bit more explicit, imagine what would change or what could happen if you: 1. Operated with a bit of discomfort about whether things were going to fall into place and so you regularly checked on updates to validate that things were on track, just short updates that included a summary of what’s happened, what the issues are and what are the next steps? 2. Tuned out much of what people said and just looked at what they are doing, what they accomplished, what can be validated?

Those two shifts in your approach can be very powerful in terms of keeping you on track and up-to-date when you’ve got a number of initiatives and multiple people involved in making them come to fruition.

So how do you make that a natural part of your operating style? Hope you’re asking that, because it’s really easy using a couple of fields in ManagePro to make this all simple to accomplish.  First of all, I put everything that I’m managing that’s important in ManagePro and that includes projects, relationships, products….. you name it.  Then, I use the following fields in ManagePro, here they are:

  1. I use the Priority Field because my first priority is to stay on top of the priority one initiatives, so I look there first.
  2. I use the Status Field to see if anyone working that initiative has flagged it as behind or worse, it’s gone critical.
  3. I use the DateLast Updated Field because I want to know how recent the update is. And, if it hasn’t been updated recently, I typically turn the initiative into an email “why not” message and ask for a current update from whomever is working it.
  4. Finally, I review the progress updates on the right side of the screen.

It’s all there in the latest release of ManagePro coming out in two weeks. You just need a few minutes each day to put it into action and up-level the value of who and what you manage. 


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