Customers' Testimonials
Bemex Corporation, Perth, Australia
I have been using ManagePro for about 7 years and have seen the product mature into a premium solution for managing strategic issues, large and small projects, incorporating all the usual tools that experienced project & program managers expect - and more. All in one closely integrated product.
Whereas other (project) management utilities are often designed to operate using specific management methodologies (such as PMBOK or PRINCE2), the strength of ManagePro is its flexibility to permit the user to structure the user interface to suit the way he/she works. As a long term PRINCE2 accredited practitioner, I have found ManagePro to be indispensable as the means of managing complex projects from early conception through to closure & handover.
David Payne
Chief Operating Officer
Osborne Group
I’ve been using Managepro since version 3.1 I believe, and I
could not live without this software. Working in
the multitude of industry sectors that surround the theatre
and entertainment world, not to forget the actual show
business aspect of what I am involved with on a daily basis,
Managepro has helped me keep everything moving forward. As
mentioned in the body of the email you sent, regular project
management software just does not cut it when it comes to
the multiple disciplines that most managers are confronted
with everyday. To have a software application that
integrates everything from strategic planning, project
management and something that will remind me to actually
talk to the people I work with, for, and who work for me is
priceless. Once again, thank-you for taking on this incredible product so many years ago and also, thank-you for being such an incredible organization, as Performance Solutions Technology LLC has always been available when I managed to, “not really get it,” or, “screw up my installed application somehow,” or just needed some help and advice.
William (Bill) Macdonald-Kerr GSD
Chief
Operating Officer
City of Los
Angeles, Fire Department
I've used ManagePro for 7 - 8 years. Like others, I was
looking for a solution to the problem of establishing
strategic and tactical goals and managing multiple projects.
Some of the tools, like Microsoft's Project, work well for
project management but lack the ability to help develop and
implement strategic plans. With ManagePro I have been able
to track all of our projects, develop and implement
strategic plans, and ensure that the plans are in scope and
on course. ManagePro has the tools that, if used daily and
worked consistently, will help to successfully manage
projects, to do's, goals, strategies and performance.
A gem that may be overlooked by many is the documentation
that is available to guide people through not only the use
of ManagePro but the right approach in the development of
goals and strategies. Very clear, concise and accurate. The
experiences of Rodney Brim have been provided to any who
wish to read the
material and apply the lessons.
Sincerely,
Dennis Bloemhof
Director of Systems,
Los Angeles Fire Department
Stone Business Professionals, Inc.
As a consulting firm that specializes in Strategic Planning for corporations and government organizations, we searched long and hard to find the right product for our clients. Performance Solution Technology’s combination of ManagePro and MProWeb is that right product!
Stonesmith’s strategic planning process in conjunction with ManagePro/MProWeb has saved our clients save thousands and thousands of dollars given its flexibility and the ease of customizing the software to fit their specific needs. More importantly, it has allowed them to make millions based on tracking their plan’s results, milestones and goals, all in “real time”.
Performance Solutions Technology (PST) has treated our clients with the same professional care that they receive from us. PST has truly listened to our clients to add new functionality to ManagePro/MProWeb without it costing them a dime.
Our clients embrace the software because it is easy to use and very little training is needed to become proficient. It makes employee reviews quick and less subjective while allowing them to forecast strategic outcomes. The amount of time spent in the traditional meeting has been reduced 40-60%! Not only is less time spent in meeting but they are now proactive planning sessions and since everyone knows where they stand before they enter the meeting no one meets to “get an update.”
The most common benefit we hear from our clients is: “WE KNOW HOW EACH PART OF THE PLAN IS TIED TO THE BOTTOM LINE and WHO’S RESPONSIBLE for the ACCOUNTABLE RESULTS!”
And one last but important note: The entire Stonesmith firm uses ManagePro to track our goals, update client projects, communicate internally and externally. We are as reliant on it as our clients are!
Thanks to all of you at PST for your continued support to bring great value to our clients and us.
-- Bryan Smith, VP
MW Manufacturers, Inc.
Using these tools, visibility on executing the strategic plan is a snap. Accountability and follow-through immediately go up. If you are looking for a strategic and project management tool that brings it all together: easy to use, empowers your team and enhances your bottom line, then you need to check out ManagePro and MProWeb. Support before product purchase and after product purchase is excellent. This company doesn't just sell product, they have senior people who help you successfully negotiate the deployment challenges and reap the rewards.
-- Eric Martin, VP Information Services & Business Systems
AirTouch/Cingular
ManagePro is the only management software program available that fills my need for follow-up capability, calendars, personnel goal setting and tracking, and appraisals. There just isn't anything else that will do the job.
-- Bruce Havens, Manager
Omaha Public Power District
ManagePro helps us manage our IT strategic initiatives within the balanced scorecard methodology. This has allowed us to stay goal-centered and focused on increasing IT value for our business unit clients. The IT Management Team collaborates on both strategic and operational goals in one central database. Through use of the email connection it is much easier to keep each other informed of progress notes and documents we attach in ManagePro from a shared set of folders. Meeting management and real time documentation of action items for follow-up makes us all more efficient. We have received great training and coaching support from the PST staff. They helped us generate real value from the software.
-- Veryln Kroon, Division Manager
Global Point Technology, Inc.
The Business Environment
Global Point Technology (www.globalpointusa.com) has provided and coordinated Asian sourcing since 1984. Through our locations in Hong Kong, China, Thailand, and Taiwan, Global Point Technology helps North American OEMs in automotive, telecom, defense, medical, office automation and other industries reduce costs without compromising quality or reliability.
The challenges of sourcing overseas are many - including lead time, freight consolidation, culture, language, etc. Accurate and rapid communication and collaboration between our locations is critical. For a long time, this was accomplished via telephone, e-mail, and video conference. While we were able to function well with these tools, much inevitable inefficiency existed.
The search for the right tool
We identified a need for a tool to allow collaboration on projects and initiatives - not just within our US location but across all members of our international organization. After a careful search we decided on ManagePro and MProWeb (M/MPro). The features which made our decision are the progress update feature and the ability to synchronize with all locations.
Deployment
The first step was to roll it out at the staff level. Once department heads were active users we rolled it out to the direct report level. We felt that management needed to believe in the tools before it could be effectively implemented at the next level of the organization. The biggest challenge was breaking old habits and using M/MPro tools exclusively as the medium for exchanging mission critical information and updates, in short to be our “management operating system”. We recognized that allowing users to maintain parallel management operating systems would lead to failure. This took some time and effort to create new habits. Relentless attention to this is needed at the manager level.
The second step was to create "ground rules" for M/MPro usage and content; specifically what should go into the tool, how should it be used, and when or how often should it be updated and reviewed. Department head meetings not only reviewed goals and progress, but also the rules being used to populate M/MPro. Once the Staff Level had the discipline and process down for Mpro use, we rolled it out to the next level of the organization - making it the responsibility of the department heads to go through the same implementation methodology.
We now have all functional areas on ManagePro. All progress updates are communicated through M/MPro as are all company metrics. People look in the tool first, which is what we set as our first criteria for success. If it ([project or status update) isn't found in M/MPro then it's assumed to be open. This has cut down considerably on miscommunication and delays. Everybody is seeing the same information from the same source. In addition, there is no ambiguity as to who is responsible for the deliverable required for completion. An added benefit is the ability to synchronize on the road - this has proved to be a great asset when touring manufacturing locations in Asia and needing updates for projects and programs.
All this was accompanied by regular consulting sessions with PST to take us step by step through the implementation. We are continuing the consulting to help us maximize the value we get from M/MPro.
Mpro has been a great tool for our organization. Again, the biggest challenge has not been learning to use the software, but the process of breaking old information management habits and creating new ones using M/MPro. The software is now a part of our daily existence.
Recommendation
Global Point Technology (www.globalpointusa.com) has provided leading edge expertise and performance in sourcing engineered components since 1984 with locations in Hong Kong, China, Thailand, and Taiwan. Critical to our success is the ability to manage projects for a variety of industries with people and assets in multiple countries. Using ManagePro and MPro/Web across our organization has allowed us to greatly reduce our reliance on e-mail and other informal communication as well as provide clear direction as to accountability and deliverables. ManagePro has an immediate impact on our organization by reducing miscommunication, missed deadlines, and delays. Essential to our successful implementation has been ongoing consulting with PST. The software has an incredible feature set. We are very happy with our implementation progress - this would have been impossible without PST guidance.
-- James Carboni, EVP/CF
If you use Windows and manage people, run… and buy a copy of this program… Once you’ve tried ManagePro, you’ll wonder how you ever managed without it.Windows Magazine