Consulting
Take full advantage or your investment in ManagePro
It is every executive or manager's concern that their team will embrace and utilize purchased software as defined by the questions:
- How do I set up the software so it works for us?
- How do I get people to effectively use it?
The concern is warranted, as change management research suggests that more than 2/3's of all change initiatives (such as new software deployment) fail to meet expectations, while IDC research firm reports that " 82% of large companies don't take advantage of the applications they own."
PST has years of experience at assisting with the methodology and "people change" process that needs to accompany utilization of high performance software such as ManagePro.
We offer four solution packages as described briefly below. Contact us for more details and to talk about how to adopt to your organization.
Four Complete Consulting Solutions offered by PST
- Verify (Does it) Fit Software Evaluation Service
- “Playing” around with a demo of different programs (non-systematic) or
- Gathering a list of required and wanted features from stake-holders, team members and comparing them across vendors (systematic, but over-emphasizes features, not solutions)
- Configure ManagePro to Support Your Business Process
- Business groups,
- Development and Support of your your key products,
- Tracking of your key customers,
- Top projects and their work break-down structure
- Strategic plan, alignment with supporting projects and scorecards
- Development of metrics and calculated fields to measure and display what's important to you
- Customized views to match up to each business departments needs and most common questions asked of the data in ManagePro
- Develop a Strategic Plan Scorecard, Executive Dashboard, Performance Metrics and other Advanced Solutions
- Coordinate the ManagePro Launch
Build compelling case for change - Identify Problems/Cost/Solution connection
- Define the problems and then the required outcomes with the most leverage; a solution for what problems that currently cost?
- Assess tech. skill levels, readiness for change & surface/solve obstacles
- Create group momentum, set expectations & walk through roll-out schedule
- Prepare the Environment - Software Installation and configuration
- Train/Establishing Basic Competency & Complete constructing personal workspace in db
- Initial training/mastery of basic task, email, document and update management skills
- Set clear expectations for daily use and simple measurements to track
- Coaching to support and implement advanced tools in ManagePro as time is available
- Strategic Planning and Alignment
- Project Management and Resource Allocation
- Performance Management, including managing score cards
- Meeting Management
The Challenge: How do one or more decision makers determine if a software package is best for their organization? Where do you start, what do you look at, how do you know?
The Solution:We’ve found the best approach, the real key to determine if a software application will work for you, is to work with your own business data within an application, walking through the top 5 – 10 business solutions you need to create, and to have that experience shared by key stakeholders and decision makers.
We've also observed that many people intuitively use one of two approaches that don't work so well. That is, they don’t yield very accurate predictive answers to the question of fit for an application of this type. Those two common approaches are:
At PST, we understand the business needs and your challenge to find the right solution. To that end, we provide a Verify or “Does it Fit” service packaged to help you determine if the software is a fit for your needs, and also develop the process and documentation to present up and down the organization in support of the decision process.
We offer two preconfigured services at $757 and $2,497 working with up to 3 and 9 stakeholders respectively. Click here for < more information on the Does it Fit package>
Note: The Cost of the Verify (Does it Fit) service will be applied to the Configure Service below if you move forward in purchasing ManagePro.
The Challenge: You've got lots of needs from different users, the software has lots of capability, and you've got limited time to make it all come together. Limited time to make sure you configure ManagePro to best suit your needs without missing out on features that will help your business.
The Solution: Building out the layout of ManagePro to reflect your business is not only essential for getting value from the program, it is extremely valuable in supporting user adoption. When data structures are laid out in a way that users intuitively know where to go to work on what's important to them, and they recognize groupings, titles and view displays as matching up with what they are familiar with, you have a configuration that helps propel the use of the software forward.
In the configuration process we built in the following areas:
For more information contact PST at (877) 487-3001 for more details
The Challenge: Most of our customers intended to build their strategic plan in ManagePro, complete with scorecards and links; a dashboard, performance review metrics and have it function as a gauge to direct their business... but somehow never seem to find the time to get it completed.
The Solution: We dive in and work with you to configure and mobilize a solid strategic plan in ManagePro. A strategic plan that is aligned with your operations and top projects. One that has the support of scorecards for each strategic goal, and one in which it is easy to track progress when reviewing in your monthly or quarterly strategic plan meetings. We help you come up with the metrics for each strategic objective, help you with the logistics of aligning them with your resources, and make sure they're resourced and assigned to staff with visibility on their respective calendars.
We don't stop there, we help you build the dashboards that reflect your critical success factors and business drivers. Help you tie them into both strategic and individual performance metrics/scorecards.
If you need resource allocation, we help you configure that. If you need to set performance metrics on vendors we help you set that up as well. Need to run analytics on the data, we help you customize that. We even help you set up views specific for special interest groups from Board members to outsourced vendores.
In a nutshell, we move you from the software and your various spreadsheets and updates, to a finished working scorecard and dashboard system to track all of you key drivers for success.
For more information contact PST at (877) 487-3001.
The Challenge: You've decided to purchase the software, but would like the roll-out to go very well and you're concerned that with so much going on, people will be too busy and the adoption could be at risk. Maybe you realize you're not just introducing a new software solution, you intending to change the way people work and are facing a change management hurdle. Need some help in setting performance milestones for the adoption process and helping people be accountable to those benchmarks?
The Solution: We work with you to move rapidly through the steps critical for success while sharing time and cost savings best practices covering the following steps:
With ManagePro, I can handle everything my responsibilities entail. Currently, I am working on a 5-year plan for my end of the business. It is easy with ManagePro. I simply hold a brainstorming meeting, enter the goals into ManagePro, and then fill in under the goals with the tasks and assignments needed to accomplish the goal. As we near the goal, it is easy in ManagePro to change and add the tasks and assignments needed to redirect our efforts toward our goals… it is easy to change goals too. ManagePro is my key to success in the business of managing.- Dave Childs,
Manager,Mitsubishi Research & Development. more testimonials...