Archive for the ‘Strategy Execution’ Category

Tips to Up Your Game as a Strategic Manager

Thursday, February 14th, 2008


This is the first in an expert series covering topics and suggestions that have a major impact on your relative strength as a strategic manager.

I’m not focusing on the basics in this series, but let’s put them in quickly for review. At the foundation level you need to have accomplished the following tasks and have a technology, like ManagePro, in place to support you and the organization in managing strategically:

·         Build a clear strategic plan based around the top initiatives that (you are betting on will) drive growth

·         Base it on latest market realities and sound critical thinking

·         Build solid action plans to achieve your strategic plan/goals

·         Set in place metrics to give you a dashboard for each strategic objective

·         Assign and follow-up on the results of executing the action plans regularly

 

Be a Strategic Manager by Leveraging Your Time

How you leverage your time directly affects your capacity to manage your own life, as well as the work life of others, strategically. At first glance you may say, “Got it, I already do that, I make good use of my time.” Check that against the three following suggestions and see if you have them as daily habits:

1.       You use the first 15 minutes of every day as strategic time, not email and voicemail time. It’s the time you focus on your prioirities, confirm where you and your team need to get today, and make sure your priorities are reflected in your calendar.

2.       You leverage your time in meetings, so that the largest % is spent in crisp interaction, feedback and identifying next steps… not in listening to verbal reports. Spending a majority of your time in meetings and either doing most of the talking or being a patient listener is not strategic.

3.       You leverage your time by spending 80% on your priorities, on what will “move the numbers”, not on updates, correspondence and problem management.

How did you do on the list above? Imagine that you are 50% more strategic by next week. What would you change as a manager? Ready, let’s cover one more tip.

Be a Strategic Manager by Staying Focused on the Outcome

Being strategic is intimately tied to being outcome versus comfort focused.   Let me see if I can explain the focus on outcomes this way.  What I would like to get across is that to be more strategic as a manager, you want to develop the capacity to have two conversations, two sets of observations going on in your head at once.  Imagine it is like watching TV with the Picture in a Picture activated. You will only focus on one image at a time, but you can flip back and forth immediately.

The two conversations represent the following:

1.       One conversation is about what’s happening at the moment, who you are talking to, the issues they are addressing, the immediate problem, opportunity or process.

2.       The second conversation is referencing outcomes and the relationship of conversation #1 to those outcomes.

I use the following questions in my brain to feed that 2nd conversation.  See if these questions work for you:

1.       Is what we are doing (spending time, resources, etc.) going to get us closer to my latest look at what the outcome is requiring?

2.       Does this (this process, this conversation, this approach, this attitude) work or not?

E.g. Does it help us reach our outcome and consistent with our values?c.How much of what I’m (we’re) doing is truly outcome based versus comfort based (e.g. its familiar, I’ve always done it this way, I don’t know another way to do it and am not looking actively, it’s the way that will keep conflict to a minimum)?

Bottom Line:

Your capacity to manage strategically can improve significantly if you leverage your time and retain a focus throughout the day on outcomes.  Starting with the first 15 minutes of your day, to the questions you ask yourself in the back part of your brain, both leveraging time and maintaining an outcome reference will boost your expertise at being strategic.

Strategic Time

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Strategic Time - Email, Workday Game Plans, and the Mindfulness of Priority

Monday, November 19th, 2007

If you go back a few years, Magic Johnson of the LA Lakers coined the term “Winning Time” to talk about the last couple of minutes in a basketball game.  A time where focus and execution need to elevate to what-ever the outcome required.  If you think about it, the term “Strategic Time” might have similar connotations.  Is there a time to be strategic in your day?  Is there a time in the day that’s its more important to be strategic than others? 

Phyllis Korkki wrote an important article published in the NY Times on Nov 18th entitled “Every Workday Needs a Game Plan”. She suggests part of improving your performance is, No, not to start with Wheaties “The Breakfast of Champions”, but to not turn off email for the first hour, and instead focus on what’s priority and create a plan to address those issues.One of my customers, Rob Cantor, wrote in and said,

Rodney,  Take a moment to read the attached clipping (Phyllis Korkki’s article).  Your concepts are making the front page of the Business Section of the NY Times.  As I read the clipping I could hear you  speaking.  Scary!

As I read the article, I’m thinking email is certainly a time consumer for us all, but it represents something I’d like you to think about.  Email, like many other inputs (phone calls, people at the door, to-do lists) represent varying levels of urgent REQUESTS for your attention and time.  More requests than you can get to in a day, every day.   They are urgent, but not necessarily strategic.

Think about that before you start down the path of catching up on your email, as it’s a journey that you can’t finish.  Responding to requests, is a way of being busy that DOES NOT represent you being mindful of what’s critical to move the business you’re in ahead today.  That’s a very common state of mind to fall into, isn’t it? 

In fact responding to urgent requests doesn’t really require you to:

·         think ahead,
·         think strategically,
·         think in terms of priorities,
·         think proactively
·         think in terms of outcomes and what you need to do to get there, and essentially
·         plan and prioritize your time accordingly.

If you think about how you spend your first few minutes of each work day, I think you’ll find it is a unique time to be strategic.  You can spend it reviewing emails, looking at your calendars, reviewing what’s on your todo list.  Or you could allocate it for time to reflect on your goals, your intended outcomes, and exactly what has to happen in the day to get you and your team closer to that outcome.

While you’re thinking about having a time daily to be strategic, consider the option to be more mindful about and focus on what’s priority with your time.  Think of the role that the calendar plays in that. Your calendar is typically full of meetings and a task list.   Whoops, no strategic priorities sticking out there, unless you enter them as tasks.  So not only does email tend to distract us, most people’s calendar isn’t a help in terms of being strategic either.

One of the techniques I have of inserting my priorities into my calendar is to drag them over in ManagePro.  It’s a simple right click option, then drag them into a time slot, so my calendar represents my priorities for the day.  Then open your email after identifying and setting aside time for your priorities and adjust as needed.  Try it, and let me know if it works for you.

Bottom Line:  Being strategic, is a goal of everyone in management.  In fact, the first 15 minutes of every day may be your most powerful Strategic Time.  Don’t mis-spend it on email and calendar reviews, you’ll have missed an unequaled opportunity.

Leveraging Time

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Why is Executing a Strategic Plan so Hard for Management?

Wednesday, October 10th, 2007

I saw a quote the other day from Fortune that said, “Less than 10% of strategies effectively formulated are effectively executed.”  The author, like most I’ve read, went on to cover a comprehensive approach to solve this problem.  Comprehensive starts to get complex pretty quick, pretty soon it looks harder than ever to execute a strategic plan.

What if there’s something really quite SIMPLE that explains why people struggle with executing their strategic plan or reaching their strategic objectives and initiatives?  What if it’s not doing the simple that trips people up, not something complex?

I think success is in the middle of SIMPLE.  If it’s complex, complicated, involved… guess what, its probably going to get pushed to the back when something simple and immediate is pressing every day.  Here’s two SIMPLE observations about succeeding at executing a strategic plan:

1. If you have a strategic goal, you must have a plan for accomplishing it (not milestones or high level initiatives, but an actual step-by-step plan), and you must have one or more metrics for measuring if you are on track - if you don’t, it’s not going to work. 

2. The second simple is, if you want to execute the plan, assign people and follow-up regularly.  E.g. someone has to work the plan, report what happened, such that you can make adjustments to the plan on the way to the strategic goal. - If you don’t do this the goal will remain an aspiration or best intent.

Strategic Execution starts looking really SIMPLE:
1. Goal +
2. Plan +
3. Metrics +
4. People working the Plan +
5. Regular Follow-up to Review Progress & Adjust the Plan.
One more SIMPLE observation, if you don’t do these SIMPLE STEPS… for whatever reason, you’re most likely going to be in the 90% group that doesn’t execute. 

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1st of 3 Guidelines to Boost the Value of Your Strategic Plan

Friday, July 27th, 2007

three (3) Critical Guidelines to Improve Your Strategic Plan

If we (Performance Solutions Technology) were consulting with you today, and looking at your Strategic Plan, we would be emphasizing three important constructs that dramatically improve the ability of your Strategic Plan to deliver business results. They take it from being a plan, to something you can put into place and execute… all year long. Let’s go over what we emphasize:

 1. The Strategic Plan is about “must have” growth - nothing else. Bottom line, all of your strategic goals should be about growth, example: growing sales, growing people’s effectiveness, growing internal efficiencies. Growth is what we are after; not mission statements, not organizational philosophy, not politically correct statements (to insure every group has a line item in the Strategic Plan) - just growth.And not just any growth. Not just nice-to-have growth, “wouldn’t it be nice/good/we really should” growth - you want to keep your Strategic Plan very lean and mean, and limit it to just the areas of growth that will power the business forward.  Be thinking in terms of the opportunities given your strengths and the market landscape that are mandatory for the growth of the business.

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2nd of 3 Guidelines to Boost the Value of Your Strategic Plan

Friday, July 27th, 2007

2.  Aside from tracking financial returns as part of your strategic plan, every goal has to have a plan, represented as initiatives.  Every initiative supporting a growth goal has to stand two tests. If your strategic goals and initiatives don’t link to goals and projects in your business operations, they will typically be under-supported in the day-to-day work process and shouldn’t be in your Strategic Plan.  This is our working definition for alignment.  But what about those tests? 

1. The first test we use when looking at initiatives is – “Do they represent a compelling plan for achieving the strategic goal?”  They should represent a believe-able, testable, sequence for achieving the strategic objective while minimizing risk of lost time, missed opportunities and incorrect use of resources.  Initiatives represent your game plan.  How good to you want your plan to be?

2.  The second initiative test is embraced by the following question, “Is that (initiative) really required to reach the strategic goal?”  If the initiative is not critical to reaching your strategic goal, don’t keep it in your plan.  Keep your plan light and focused, you want to carry and drive this through-out the year.   Sacrifice or trade comprehensive descriptions for targeted, punchy sentence stubs. 

 Note: All non-critical initiatives should be in your Operations section, not your Strategic Plan. Don’t fill up your Strategic Plan with multiple layers of initiatives, many, if not most, of them should be represented as projects under different business, product and service initiatives in the Operations area of your business in a strategic management software tool like ManagePro.

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3rd of 3 Guidelines to Boost the Value of Your Strategic Plan

Friday, July 27th, 2007

3.  If a goal isn’t measured, it doesn’t belong in your strategic plan.If you haven’t figured out a meaningful way to measure each strategic goal and supporting initiative - it doesn’t belong in your plan. If you’re not tracking it via your scorecard, don’t keep it. Said another way, if it’s not worth the time to measure and track, it doesn’t belong in your Strategic Plan.

It’s that simple.  Whether or not a strategic goal is measured and tracked, is one of the best indicators for predicting what you will actually execute through the year.  Conclusion:  To construct a strategic plan that can really empower your entire organization, focus on three areas:1.    Make sure the strategic plan is focused only on Growth2.    Every strategic goal has to have an action plan of initiatives3.    Whatever is worth including, is worth measuring – regularly 

The author of this series, Rodney Brim, is CEO of Performance Solutions Technology (PST).  PST develops and assists organizations in deploying performance management software solutions, and presents these guidelines based upon our work with 1,000’s of companies to help ensure your success in the pursuit of strategic and performance management.  Performance Solutions Technology is found on the web at http://www.PerformanceSolutionsTech.com

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