Performance Solutions Technology, LLC

Articles

Software Adoption; Resistance, the 2nd Obstacle that Trips up Executive Sponsors

November 10th, 2008

This is the second in a two series blog on thoughts about whatÂ routinelyÂ trips up executive sponsors in a softwareÂ launch.Â
The firstÂ blog addressed the obstacle represented by the tendency to under-estimate the resources needed to launch a software package that invokesÂ changes in work style,Â including the tendencyÂ for the sponsor toÂ under-estimateÂ their internal resources to stay involved and see the […]

Software Adoption; The Two Hurdles that Trip up Executives and Business Managers

November 8th, 2008

After writing the past couple of weeks on some of the emotional processing we all go through when deciding to adopt new software, I wanted to take a moment and comment on twoÂ hurdles that routinely trip up executives and business managers, that aÂ are sponsoring a software launch.Â This is the first of two part blog.Â
While […]

Software Adoption and the Doorway of Discomfort

November 5th, 2008

The emotional Doorway of Discomfort is absolutely primary for buy-in when the decision to adopt software involves a change in behavior from past practices.Â Â Eg. when adopting the new software means replacing existing (read comfortable) practices.Â Â
Kuhn wrote about this experience lucidly in his book, The Structure of Scientific Revolution.Â Â Essentially pointing out that scientific thought through the […]

Software Adoption and the Doorway of Fear

November 4th, 2008

If attraction is the emotional vehicle by which “early adopters” select software, fear seems to be the driver for technology adoption by theÂ “late majority” as coined by Roger’s Innovation Adoption model.Â Â Put succintly, they represent 34% or more of your user group and they only adopt new software when they are forced to in one […]

The Role of Attraction in Software Adoption

October 28th, 2008

So I’m writing this week about the emotions behind decisions and ultimately three emotionalÂ reaction groupsÂ that precede software adoption and buy-in. People seem to have a pattern or predisposition to be most receptive to one of the three emotional door ways (an emotional response before they make a decision), even though they may use all three […]

The Emotions Behind Decision Making

October 27th, 2008

The decisions you make, including which software to buy, the commitment to learn a software, and then the commitment to use a software as part of your new suite of tools (each is different by the way, and not necessarily overlapping), all involve a back-drop of emotions.
Actually the emotions are more of a door-way […]

Politics, Emotion and Software Buy-in

October 23rd, 2008

I was having an email discussion about decision making and buy-in relative to software adoption, and couldn’t pass up the opportunity to make a connection for you given the current focus on politics and Joe the Plumber. It all relates to something you need to know if you are in the position of driving software […]

Does Project Management Inaccurately Represent Work?

October 16th, 2008

Working with so many different organizations, executives and line staff over the years, I increasingly wonder if project management represents an accurate, and therefore helpful model for how people work.Â Does project management maturity model represent reality for most of us?Â
I think not, at least in terms of how the majority of our time […]

Working and Managing Strategially - Clean-Up, the Missing 4th Step

August 18th, 2008

I want to address the activity that constructs the 4th step or leg under the table in working strategically.Â In so doing I’d like to respond to the question from the previous blog, “If you wanted your organization to use technology and manage information more strategically…Â What are the simple, daily steps?
Traditionally, people call to […]

BEING A STRATEGIC MANAGER, PEOPLE, USING INFORMATION AND “FAST FOOD” TECHNOLOGY

August 5th, 2008

Geoffrey Moore, in his book, Crossing the Chasm, suggests that during the life cycle of technology solutions, software inevitably moves from â€œcutting edgeâ€ to â€œ appliance-likeâ€. As the technology becomes adopted by a larger and larger majority of the population, he suggests that the interface with the technology and the user expectation is to be […]